Ask us anything
Since the birth of Newman Windows & Doors, we have received many questions from our customers that we feel would benefit our current and future customers inquisitive minds.
If you do not find an answers to your questions below, do not hesitate to call our office. 561-640-1092
Why does water get into the track of my Sliding Glass Door or windows during a rain storm? Is something wrong with my product?
It is normal for water to be present in the track of sliding glass door or windows during a storm, especially if it is a windy storm. These products are designed to capture water in the track and drain it to the exterior of the building through the "weep holes" located in the bottom of a door or window frame. Keeping these "weep holes" free of dirt and debris will allow the water to flow out freely and not to build in the track.
Why does water leak through my product when I spray it with a garden hose?
Most operable windows and doors are designed to withstand up to a certain amount of water pressure, measure in pounds per square foot (psf) or pounds per square inch (psi). A typical garden hose sprays water at approximately 30-60 psi and a typical pressure washer sprays water at 1200+ psi.
Will windows and doors leak in a hurricane?
Not necessarily; however, wind speed, duration, direction, rain volume and other natural phenomena that accompany a storm all contribute to and increase the possibility of leaks.
If something hits my impact-resistant glass, will it break?
If struck, the impact-resistant glass can break, but it is designed to remain in the frame.
This prohibits wind, water or other debris from entering the structure and causing further, sometimes catastrophic damage.
Are there window and door products that are hurricane-proof?
Impact-resistant products are designed, tested and built to withstand certain conditions to provide reasonable storm protection; however, it is unsafe to consider any product hurricane-proof.
Does Newman Windows fabricate their own windows?
Newman Windows and Doors does not fabricate or manufacture windows or doors.
We take each customer's exact measurements and send them off to the top manufacturers in the window industry. There we have your product custom made to order from the manufacturer of your choice.
Will there be a mess left behind?
Not with Newman Windows and Doors. You can expect us to take a great deal of time setting up walkway covers and dust barriers when we are in your home. When we are done for the day all of our equipment will be removed and your house restored to normal. Keeping your home clean and respecting your living space is and will always will be priority. Our employees realize that this type of respect is what has helped make Newman Windows and Doors so different than most other window companies.
If I have an alarm system will it still work after my installation is complete?
When we take final measurements of your home a representative will ask you if you want to keep your existing alarm system. Some of our customers choose to upgrade their systems to wireless and some choose to keep their current wired
alarms. Whichever you choose let the representative know before your installation. We will inform the installers to either bury the wires or have them kept assessable for your alarm company to come and reconnect your system. By law we cannot reconnect alarm systems.
Do I have to get a permit?
Newman Windows and Doors pulls a permit for each job that we install. We provide you with a permit application and notice of commencement (NOC) for your specific municipality. There will be a small permit fee added into your contracted price. When you sign your contract, you will also sign the permit application and NOC. This application along with the product approvals will be sent to the city for approval. City approval is based on the proper products being specified for the location of your property.
Once approved, a permit will be issued for your property and must be posted on the job site prior to the installation. Upon completion of the installation, the municipality will be notified and a final inspection will take place by a city inspector. They will approve the job and your permit will be closed.
Can I have an inswing front door?
Yes. We install both inswing and outswing front doors. This is the preference of the customer. In some cases (HOA or condo related) a certain swing will be mandatory to meet the HOA rules of one's home. We do suggest outswing doors to many customers because of the security they provide and the durability vs. an inswing door.
Can I buy windows and doors from you and install them myself?
Yes! We sell windows, doors and installation materials right out of our wholesale store. You or your general contractor can provide our wholesale specialists with specific measurements of the windows and doors of your choice. Once the product you choose has been ordered, a ship date will be given by our vendor. Delivery time from vendor may vary. Once we receive your order you can pick it up from our convenient location in West Palm Beach or we can deliver it directly to your jobsite.
Do you sell non-impact windows as well as impact?
Yes. Most of the product we sell and install is impact but we do offer non-impact windows as well. We suggest our customers take the time to weigh out the pros and cons before making the choice between impact and non-impact.
How can windows and doors affect the structural integrity of my home?
A broken window or ineffective door during a strong tropical storm, hurricane, or tornado can cause a great difference in the inside vs. outside air pressure.
As a result, your home is likely to lose its roof. Impact windows and doors will keep your home safer and give you peace of mind when storms threaten our area.
Call us at (561) 640-1092 or send us an email with any questions about improving the structural integrity of your home during storms, especially powerful hurricanes.
Do impact windows and doors qualify me for insurance savings?
Yes, the Citizens Property Insurance Corporation assigns discounts for impact-resistant windows and doors, provided that all of the home's openings are protected.
After your installation contact your insurance company for a Wind Mitigation Application which will need to be filled out by a licensed professional home inspector. Once that is complete you can submit the application to your insurance company to receive a discount on your insurance.
Policyholders with questions concerning mitigation should contact their insurance agents to ensure that proper credit is being received for strengthening the home.
What window and door brands do you sell?
Our top manufacturers include PGT, Velocity, and CGIC. We also sell PlastPro, Therma-Tru, CGI, WinDoor, Lawson, Marvin, ESW, Trulite, Aldora, CWS, ODL, and RSL.
Will there be dust during and after?
Yes, construction dust is fine and no matter what precautions we take to keep the mess at bay, dust will still find its way throughout your house. We suggest changing the air filter in your home after we leave. Think about hiring a cleaning company or doing a deep cleaning yourself.